Returns / Exchanges of Products Conditions and Exclusion Your products can be returned to us within 30 days of receipt of order. Tights, unpacked, can not be returned mainly for hygiene reasons. The products will be exchanged only in new condition, with the original product label. Return shipping costs will be borne by Creativ'Sport in the case of an exchange. A Colissimo label will be sent by email and must be affixed to your return package. In the case of a refund, the return shipping costs of an item are the responsibility of the customer unless the items received are not in accordance with the order (shipping error, substitute product .... ). If the product is damaged upon receipt, the customer sends us proof of damage (photos) and we proceed to a new shipment at our expense. Return Procedure Contact our customer service by email or form "contact us" site or the return management of your customer account. We clearly indicate the reason for the return: size, defective product .... and specify if you want an exchange or a refund. We will process your request as soon as possible.

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